Privacy Policy

Introduction

Cornerstone Centreville Roofing respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or services. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information that you provide directly to us when you request a quote, schedule a service, contact us, or interact with our website. This may include:

• Your name, address, and contact information including phone number and email
• Property details and service requirements
• Payment information when you pay for services
• Communication preferences and correspondence with our team
• Photos or documents you share related to your roofing project

We also automatically collect certain information when you visit our website, including your IP address, browser type, device information, and pages viewed. This helps us improve our website and understand how visitors use our services.

How We Use Your Information

We use the information we collect to:

• Provide roofing services and respond to your requests
• Communicate with you about your project, appointments, and estimates
• Process payments and maintain accurate records
• Send you service reminders, maintenance tips, and company updates
• Improve our services and customer experience
• Comply with legal requirements and protect our business interests

We do not sell your personal information to third parties. We may share your information with service providers who help us operate our business, such as payment processors or scheduling software, but only to the extent necessary to provide our services.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes secure storage systems, encryption for sensitive data, and limited access to personal information by our employees and contractors.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Communication Preferences

When you provide your contact information, you may receive communications from us about your project, service reminders, and company news. You can opt out of marketing communications at any time by contacting us directly or using the unsubscribe link in our emails.

We may still send you important service-related messages, such as appointment confirmations or warranty information, even if you opt out of marketing communications.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you access through our website.

We may use third-party services like Google Analytics to understand how visitors use our website. These services may collect information about your visits to our site and other websites using cookies and similar technologies.

Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookies through your browser settings. Disabling cookies may affect your ability to use certain features of our website.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. This includes maintaining records for warranty purposes, legal compliance, and business operations.

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies and legal requirements.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate or incomplete information
• Request deletion of your personal information, subject to legal requirements
• Opt out of marketing communications
• Ask questions about our privacy practices

To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new revision date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us: